Flashy Bags Store (“we” and “us”) is the operator of (https://flashybags.com/) (“Website”). By placing an order through this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
- General Subject to stock availability
We try to maintain accurate stock counts on our website but from time to time, there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.
- Shipping Costs
We offer free standard shipping worldwide for all orders over $250. Shipping charges for your order will be calculated based on order weight and displayed at checkout. If there is any tax or duties applicable, that would be paid by the receiver (customer).
- Delivery Terms
3.1 Transit Time
Flashy Bags Store delivers to more than 170 countries around the world. Your shipping method will automatically be selected best for your delivery location based on the regular or express (optional) delivery. The average time of transit is between 3 to 20 days depending on the location of delivery.
3.2 Dispatch Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
3.3 Change of Delivery Address
For the change of delivery address requests, we can change the address at any time before the order has been dispatched.
3.4 Items Out of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
3.7 Delivery Time Exceeded
If the delivery time has exceeded the estimated time, please contact us so that we can check with our courier services.
- Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
- Parcels Damaged in Transit
All our shipments are insured and traceable and require a signature upon receipt. Our packages are prepared so to avoid possible damages but please remember to sign unchecked if the parcel has been damaged during transit.
- Duties & Taxes
6.1 Sales Tax
Sales tax will be displayed on the website if applicable.
6.2 Import Duties & Taxes
Import duties and taxes for international shipments will be paid by the customers if required upon arrival in the destination country.
Parcels are insured for loss and damage up to the value as stated by the courier.
7.1 Process for parcel damaged in transit.
We will process a refund or replacement as soon as the courier has completed its investigation into the claim.
7.2 Process for parcel lost in transit.
We will process a refund or replacement as soon as the courier has investigated and deemed the parcel lost.
- Customer service
For all customer service inquiries, please email us at firstname.lastname@example.org.