Effective Date: October 6, 2024. 

At Flashy Bags, your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return your items within 30 days of receiving your order. Please read our return policy in detail below.

1. Return Eligibility

    • Return Period: You have 30 days from the date of receipt to initiate a return.

    • Item Condition: Items must be in the same condition as received—unopened, unused, and in their original packaging.

    • Proof of Purchase: You will need to provide a receipt or proof of purchase to process your return.

2. Restocking Fee 

    • A 10% restocking fee will be applied to all orders that were shipped for free. This fee covers the original shipping cost, and no additional shipping fees will be deducted from your refund—only the restocking fee.

3. Non-Refundable Items

    • Shipping Costs: Original shipping costs are non-refundable.

    • Sale Items and Gift Cards: Unfortunately, we cannot accept returns on sale items or gift cards.

4. How to Start a Return

    • To start a return, please contact us at support@flashybags.com or log in to your customer account on our website. Once your return request is accepted, we will provide detailed instructions on how and where to send your package.

    • Items sent back to us without first requesting a return will not be accepted.

    • You must provide the product(s) with your order number for a refund of the purchase amount.

5. Return Shipping Costs

    • Customers are responsible for the shipping cost of returning the items. Flashy Bags is not liable for return shipping fees if you choose to send products back.

    • Shipping fees are non-refundable.

6. Refund Process

    • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

    • If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process the refund.

7. Damages and Issues

If you receive a damaged or defective item, please contact us immediately at support@flashybags.com. We will evaluate the issue and make it right by either providing a replacement or issuing a refund.

8. Exchange Policy

We currently do not offer direct exchanges. If you wish to exchange a product, please initiate a return for the original item and place a new order for the desired product.

9. Items Not Eligible for Return

    • Sale Items: Items purchased during a sale or promotion are final sale and are not eligible for returns.

    • Gift Cards: Gift cards are non-refundable.

9. Contact Us

For questions or concerns regarding returns, please contact us at: support@flashybags.com